Boss Me Up Services —
Service Request Description

At Boss Me Up Services, we are committed to supporting your digital success with structured, transparent, and scalable service solutions.

 Included with Your Web & Hosting Subscription

All active web and hosting subscribers automatically receive Basic Support, which includes up to 1 hour of service per billing cycle at no additional cost.

This Basic Support covers:

• 🔄 Automation Modifications
  Updates or adjustments to existing workflows, triggers, tags, and pipelines

• 📊 Analytics Review & Configuration
  Dashboard setup, reporting assistance, and performance tracking support

• 📧 Email Campaign Setup
  Creation or modification of email campaigns, sequences, and templates

• 📝 Contact Information Modifications
  Updates to forms, funnels, contact fields, or CRM data structures

• 🎓 Functional Training on GHL Features
  Guided walkthroughs and training on pipelines, campaigns, calendars, contacts, and automations

 Support Time Allocation (Use It or Lose It)

• Includes up to 1 total hours per billing cycle

• Time is tracked in real usage blocks

• Unused support hours do NOT roll over or accumulate

• Support time is use-it-or-lose-it per cycle

Each billing cycle resets your included support hours.

 Out-of-Scope Requests & Additional Services

Any requests outside the Basic Support scope — including but not limited to:

• New funnel or website builds

• Advanced automation architecture

• Custom integrations or API work

• Membership portals

• Payment systems

• Branding or graphic design

• Compliance configurations

• Large-scale data imports

• Complex troubleshooting

…will be considered billable services.

These services:

✔ Require a formal quote
✔ Must be approved by all stakeholders
✔ Require written authorization prior to initiating work

No additional work will begin without documented approval.

 Our Commitment

Boss Me Up Services operates with clarity, professionalism, and accountability. This structure ensures:

• Predictable support

• Transparent billing

• Aligned expectations

• Efficient project execution

Our goal is to help you scale confidently — while protecting both your business and ours.

Thank you,

Tess Rains
Business Owner
Boss Me Up Services